Compliance Minute
Social Media Policy & Guidelines
Many of us use social media every day. It’s a great way to communicate with friends and family, pass time, and even get news from the around the world. Social media connects people from all over the world which is pretty neat if you think about it! Unfortunately, social media can also pose many dangers and risks to both the user, and business organizations. For that reason, Mission Point Healthcare has a social media policy and guidelines.
The purpose of the social media is to protect residents in our care, but also to protect employees, and the business as a whole. We want to ensure resident privacy is not breached, nor violate any personal-professional boundaries that could potentially result in licensing, regulatory, or legal issues.
In a nutshell, the policy states that employees are prohibited from using social media that would violate HIPAA or Privacy Act laws. In addition, it prohibits employees from using electronic personal devices such as telephone , or a camera with a telephone or other recording device in a resident area. Employees should also be aware that there is no expectation of privacy when using company IT systems, such as company laptops, computers, telephones, etc.
It’s important to note that the social media policy is not intended to preclude or dissuade any employee from engaging in legally protected activities protected by law, including the National Labor Relations Act, such as discussing wages, benefits, or other terms and conditions of employment, forming, joining, or supporting labor unions, bargaining collectively through representatives of their choosing, raising complaints about working conditions for their own and their fellow employees mutual aid or protection or other legally protected activities.
Social media is a great tool when used appropriately in the business organization. If you haven’t already, I encourage you to “like”, “subscribe”, “follow”, or “connect” with any of the Mission Point social media pages.
Facebook – https://www.facebook.com/MissionPointHealthcare
LinkedIn – https://www.linkedin.com/company/missionpointhealthcare/
Instagram – https://www.instagram.com/mission_point1/
YouTube – https://www.youtube.com/@missionpointhealthcareservices
You can locate the social media policy on SharePoint>Policy and Procedures>Corporate Compliance>Compliance Oversight. Should you have any questions regarding this policy, please feel free to contact me at [email protected] or at 248-940-5390, extension 1023. As always, the We Care Hotline at 616-975-5300 is available for anonymous reporting.
Contact Information:
Emery Dumas, LNHA, CHC
[email protected]
248-940-5390
“We Care” Hotline: 616-975-5335 or [email protected] (may remain anonymous)